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Catering for everyone, catering for no one

A hand with a black magnifier, there's a big tree in the background and the leaves of the tree can be seen through the magnifier

This is something I learned firsthand after leading a small business for a couple of years. We had one guiding principle: we wouldn’t work for the "bad guys", anyone whose values didn’t align with ours. Beyond that? We said YES to everything.

We were the consultants that solved every problem for every client. Need help with a process? We’ve got you. Struggling with strategy? No worries, we’ll sort it out. You know what? We did! Time after time, we delivered solutions, and it felt amazing.

But here’s the thing no one tells you: when you try to cater to everyone, you end up catering to no one.

At first, it felt great. We were adaptable, versatile, problem-solving machines! But over time, we noticed something strange. People didn’t really know what *bucket* to put us in. They didn’t know how to describe us, or who to refer to us. And every new client project? It felt like we were starting from scratch each time. Our marketing was a headache because our message was so scattered, and referrals? They were few and far between because people couldn’t figure out exactly what we did best.

Here’s a counterintuitive truth:

When you niche down, when you’re crystal clear about who you serve best and what you do best—you actually get *more* clients. 🤯

Why? Because your message becomes clearer. Your processes become more refined. And most importantly, the right clients start to find you, because they resonate with what you’re saying and the values you stand for.

Here’s the lesson:

You can’t be everything to everyone, and you shouldn’t try to be. The moment you embrace your niche, everything gets easier. Your clients get better results. Your marketing becomes more effective. And your business? It starts to thrive.

So ask yourself:

Who am I here to serve? What am I truly the best at?

Have you tried catering for everyone in your business? How did that go? While initial seeming beneficial, this approach can lead to creating more harm than good in your business. Let’s explore how you can niche down to turn your sales up!

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